Payment System Changes at wiredsurf

We understand that people want to be paid quickly and within proper order, imploring fairness and reliability as to when you will get your payment.

To satisfy our community, we have decided to do the following:

1) We have hired two additional representatives that will work exclusively in the payment department. This means that we can get through more payments each day, in less time.

2) We are decreasing the payment period from seven business days to five business days, which will ensure you receive your payment up to four days earlier than usual.

3) We will make payments on the fifth business day, meaning that you will be paid only on the day your payment is due. This way, everyone outside of the Voting Club can be sure of the exact day they will receive payment, and no one is paid before anyone else.

Example: If you are in the system with a $10 upgrade, and it expires (goes to pending status) on April 3rd, you will be paid five business days later on April 7th. The day your payment goes to pending is considered the first day, if it falls on a business day. If your payment goes to pending on a Saturday or Sunday, you start counting from Monday on.

4) We are changing the way payments appear within our administration control center, so that we only see payments that are due on the 5th business day (the day they are due for payout).

This makes it easier to ensure payments are always disbursed on the 5th business day, and that all members due for payment are guaranteed prompt service, on time, and in order.


5) Members of the voting club are guaranteed payment within 72 hours excluding weekends. Members of the voting club must stay active members with at least one active upgrade, or a new member will be entered into the club in replacement. Since we have limited spacing available for club members, this is the only fair way to ensure that only active members are rewarded with priority payments.

These changes are in effect starting on April 7th, however if you have a pending payment, you are still bound by the previous offer of up to seven business days as we work on getting familiar with our new system. Having our start date as April 7th provides the time needed to complete payments up until that day, and to start out fresh, within the new payment system.

We hope that this improves our performance and helps limit the number of posts from members indicating that they are waiting for payment, even though their payment has not been considered over-due.